{"id":20519,"date":"2020-07-16T11:48:34","date_gmt":"2020-07-16T02:48:34","guid":{"rendered":"https:\/\/askinno.com\/global\/?p=20519"},"modified":"2025-03-25T13:51:32","modified_gmt":"2025-03-25T04:51:32","slug":"sk-es-launches-city-gas-talk-service","status":"publish","type":"post","link":"https:\/\/askinno.com\/global\/archives\/20519","title":{"rendered":"SK E&S launches \u201cCity Gas Talk\u201d service"},"content":{"rendered":"

\u201cPay City Gas bills and request transfers using KakaoTalk.\u201d<\/strong>
\nSK E&S launches \u201cCity Gas Talk\u201d service.<\/span><\/strong><\/span><\/span><\/p>\n

– Now, it is possible to not only request City Gas services, search for and pay bills, and close accounts using KakaoTalk but also process services on behalf of elderly parents who have difficulties with smartphones through the \u201cFamily Sharing\u201d feature.<\/span><\/strong><\/span><\/p>\n

On July 10, SK E&S (CEO and President Yu Jeong-joon, www.skens.com) announced the launch of \u201cCity Gas Talk,\u201d which will be provided through seven City Gas subsidiaries (Ko-one Energy Service, Busan City Gas, Chungcheong Energy Service, Yeongnam Energy Service (Gumi\/Pohang), Jeonnam City Gas, Gangwon City Gas, and Jeonbuk Energy Service).<\/span><\/p>\n

City Gas Talk would enable customers to check and process services they often use, such as bills checking and payment, transfer requests, and request\/cancellation of automatic withdrawals, without dialing customer service. Instead, they can simply use KakaoTalk that is available around the clock.<\/span><\/p>\n

In addition, customers may pay for City Gas bills, request transfers, and process all services on behalf of their elderly parents who are living separately and other family members located remotely through the \u201cFamily Sharing\u201d feature.<\/span><\/p>\n

Any customer of the seven City Gas companies affiliated with SK E&S may access and use City Gas Talk by searching the relevant companies on the app or using the QR code posted on the company\u2019s website.<\/span><\/p>\n

In collaboration with Kakao Enterprise, a Kakao subsidiary company, City Gas Talk allows customers to use all services without the complicated membership process. They may simply confirm their identities using their customer information in the app. It also uses KakaoTalk\u2019s smart user interface (UI) technology for enhanced user convenience and intuitive menu.<\/span><\/p>\n

\u201cWe will continue to develop diverse windows to listen to our customers\u2019 voices together with \u201cWeb Voice ARS,\u201d which we launched last year, so that we may provide convenient and safe City Gas services. We have added the \u201cFamily Sharing\u201d feature so that children of senior citizens may remotely process City Gas services for their parents despite living separately. As such, we expect the service to be highly welcomed by both parents and children,\u201d said Lee Gyeong-nam, director of City Gas Business Operation Headquarters of SK E&S.<\/span><\/p>\n

SK E&S owns Korea\u2019s top City Gas market share and provides City Gas services to about 4.4 million households through seven distributors nationwide.<\/span><\/p>\n

Reference Image: How to Use SK E&S\u2019s \u201cCity Gas Talk\u201d<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

Requesting Automatic Withdrawal<\/strong><\/span><\/p>\n

Request automatic withdrawal simply and quickly without having to go to the bank!<\/span><\/span><\/p>\n

 <\/p>\n

\u2462 Simply register and use.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

Using KakaoTalk: \u2460 Open KakaoTalk. \u2192\u2461 Search for City Gas as if looking for a friend. \u2192\u2462 Enter the company name.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

You can immediately avail of the service if you are already enrolled.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

\u2460 Take a photo of the QR code.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

\u2461 Select a company.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

Using QR code<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

\u203b We check whether a customer is enrolled by looking up City Gas users certified by KakaoTalk.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

[How to Use]<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

Search for \u201cCity Gas\u201d as if looking for a friend.<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

Requesting Technicians for Transfers<\/strong><\/span><\/p>\n

Request transfers easily and quickly without dialing customer service!<\/span><\/span><\/p>\n

 <\/p>\n

Self-Meter Reading<\/strong><\/span><\/p>\n

Read the meter on your own without the help of a meter reader.<\/span><\/span><\/p>\n

 <\/p>\n

Checking\/Paying Bills<\/strong><\/span><\/p>\n

Say goodbye to printed bills. Now, you can easily check them on your mobile phone!<\/span><\/span><\/p>\n

 <\/p>\n

Family Sharing<\/strong>
\nShare bill services with other family members using KakaoTalk.<\/span><\/span><\/p>\n

 <\/p>\n

Manage your family\u2019s City Gas services at once.
\nJust register once to use it, and you won\u2019t need to log in separately next time!<\/span><\/strong><\/span><\/p>\n

 <\/p>\n

Wise \u201cCity Gas\u201d Life<\/strong>
\nwith KakaoTalk<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cPay City Gas bills and request transfers using KakaoTalk.\u201d SK E&S launches \u201cCity Gas Talk\u201d service. – Now, it is possible to not only request City Gas services, search for and pay bills, and close accounts using KakaoTalk but also process services on behalf of elderly parents who have difficulties with smartphones through the \u201cFamily … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":20917,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2,4,8,1804],"tags":[],"class_list":["post-20519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporates","category-press-room","category-press-release","category-sk-ens"],"acf":[],"_links":{"self":[{"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/posts\/20519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/comments?post=20519"}],"version-history":[{"count":6,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/posts\/20519\/revisions"}],"predecessor-version":[{"id":20521,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/posts\/20519\/revisions\/20521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/media\/20917"}],"wp:attachment":[{"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/media?parent=20519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/categories?post=20519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/askinno.com\/global\/wp-json\/wp\/v2\/tags?post=20519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}